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Purchasing our Fabrics – Terms & Conditions

Measurements:


Our fabric is currently available on a cotton/linen blend of 94% cotton and 6% linen and weighs 228 gsm (grams per square metre). Prices are per linear metre with an average usable fabric width of 130cm (actual fabric width is approx 135cm). Please note fabric widths and pattern repeats are given as approximates, to be used as a guide in selecting how many metres to buy. It is the responsibility of the person sewing the fabric or making up any curtains, blinds or other items to measure actual pattern repeats prior to cutting. Minimum order quantity is 1 metre and is available in 1 metre increments thereafter. Therefore, any meterage required should be rounded up to the nearest full metre (e.g. 7.5m required – order 8m).
 

Fabric Use/Suitability:

Our fabrics are suitable for use in curtain making, blinds, cushions and lampshade making. They are also suitable for use in light upholstery (occasional use items) however, please use an appropriate fire retardant interliner in accordance with section S.8 (4)(b) of The furniture & Furnishings (fire)(safety) Regulations 1988 No 1324 (Consumer Protection)).

Fabric/Ink Certification:

 The fabrics currently available and inks are certified to the following standards


 
Our fabric is a medium weight (228 gsm) blend of cotton and linen. Suitable for all soft furnishings and light upholstery (with a Martindale rub of 26,000). This fabric is available in a natural or white colour. 

Whilst our fabrics are printed and tested to approved British standards any natural fabric by nature will fade over time if exposed directly to sunlight. Please always use a good quality lining fabric with your curtains or blinds to minimise the long term effects of bright light. 

Swatches & Colour:


Fabric Swatches are available to purchase to help you make the right selection prior to ordering fabric lengths. These are available to order here.  
We would always advise ordering fabric swatches prior to placing a fabric length order. We would recommend you keep your swatch for at least 24 hours so that you can see it in different lights throughout the day prior to placing full orders. As with any paint colours and room schemes some colours may alter slightly in different light. 
 
Our swatches are available at £2.99 each (plus postage). If larger swatches are required, please contact us to discuss.  

The maximum number of swatches we can send out on this basis is 10 (different designs). If your swatch order exceeds this we will contact you prior to dispatch to ask for your preferred selection. We are unable to process multiple swatch orders of the same prints (other than to approved trade stockists).  
 

We would recommend seeing a larger swatch for a larger pattern. If you would rather not purchase a large swatch please contact us as we will happily email you a photo of a full print. 
 
Please note that whilst we endeavour to colour match every fabric as closely as possible, as with any printed fabric on a natural fibre such as cotton or linen, colour appearance may vary slightly from batch to batch.  
 

A custom colour service is available on some fabrics, a fee for this service is payable which includes one swatch of the printed fabric. Please note the fee is payable for EACH CUSTOM COLOURWAY required. 

Refunds


Please note our fabrics are printed to order, when you place your order we will instruct printing to commence. Once your order with our printers has been placed (48 hours after you have placed your order with Lucy Wagtail Interiors) it is non-refundable and non-returnable unless faulty. We are unable to give refunds for unwanted fabric.

Fabrics are available to order in increments of 1m, please round up meterage required to the nearest metre.  

In the event of a fault please notify us within 7 days of delivery with photographs and description of fault.
 
This does not affect your statutory rights. 

Handmade Lampshades


 
Our lampshades are hand made to order so please allow up to 21 working days for delivery and please double check your selected size, colour and fitting (ceiling or table lamp base). Our soft bodied, hand stitched lampshades are treated with a fire retardant spray.
 
Our lampshades are made with an eco-friendly board also treated with a fire retardant spray (please ask if you prefer a white pvc lining). The frame is suitable for both British and European fittings. Fitting suitable for harp and finial lamps may also be available, please contact us prior to ordering to discuss availability. Lampshades are packed in a double walled boxes and sent via Royal Mail or Parcelforce. 



Care of our Fabrics: 
 
Our fabrics are suitable for dry clean only.  
 
If you wish to use your fabric to make cushions please always use a fire retardant interliner in accordance with section S.8 (4)(b) of The furniture & Furnishings (fire)(safety) Regulations 1988 No 1324 (Consumer Protection) 
 

Delivery:


Delivery is by Royal Mail or Parcelforce.  

Lengths of fabric under 10m will be sent folded. If you require this to be sent on a roll, an extra shipping charge will be payable, please contact us for a quote should you require your fabric to be sent on a roll.  

Lampshades are hand made to order so please allow up to 21 working days for delivery. These are sent in a double walled box via Royal Mail or Parcelforce. 
 
We reserve the right to update our shipping charges. 
 
We will endeavour to inform you of any delivery delays. We are not liable for any consequent delivery delay once dispatched. 
 
Please note: Deliveries may required a signature on arrival. Should you miss your delivery you will receive a card from the shipping company advising you as to how to retrieve your item. 
 
ALWAYS CHECK FOR ANY DAMAGE TO PACKAGING UPON DELIVERY OF YOUR ORDER. It is the responsibility of the customer, regardless of delivery address, to ensure the goods received are as ordered (ie: correct design, colour and quantity), and are of a satisfactory quality. In the event of a discrepancy the customer must notify us within 7 days of delivery. 
 
If for any reason your packaging is damaged please do not accept delivery and contact us as soon as possible. You can request a damaged freight report from the driver. 

Title:

Title to and ownership of the relevant goods will remain the absolute property of Lucy Wagtail Interiors until full payment is received. 
 
Please note that all our prices include VAT (Reg number 356420114)